Sandbag Ltd Headquarters

When you place an order with us you can expect to receive an email confirmation at the time you place your order. If you have not received an email confirma...

Unfortunately, once an order has been placed it cannot be refunded unless the show is cancelled or moved to another date.

The first time your place an order on one of our ticket stores you will automatically create an account and the details will be e-mailed to you. You can the...

If you have received a notification from us stating that your credit/debit card has been declined, it could be for any number of reasons (even just down to ...

Unfortunately, once an order has been placed it cannot be cancelled and refunded unless the show is cancelled or postponed. On most occasions, to prevent ...

If the tickets are due to be mailed out, then we may be able to change the delivery address on the order. However, once it’s being processed for dispatch ...

No, once an order has been placed it cannot be amended.

If you have purchased other items, along side your tickets, your confirmation e-mail will state if they are to be mailed to you and when. Often items are se...

If you have selected a work address as your preferred delivery address, please check with colleagues, your work reception and anyone else associated w...

If you have received a damaged or faulty item, please contact our customer services agent via the online contact form. Please include in your message a desc...