Questions About Ordering
When you place an order with us you can expect to receive an email confirmation at the time you place your order. You will also receive a shipping notificati...
Fri, 10 Feb, 2017 at 1:46 PM
You do not need to create an account to buy from our stores, however we recommend that you do as this provides you with the ability to see the progress of yo...
Fri, 10 Feb, 2017 at 1:47 PM
If you are unable to log into your account, please try the following: 1. Click the ‘reset your password’ link and a new password will be sent to your emai...
Fri, 10 Feb, 2017 at 1:48 PM
If you have received a notification from us stating that your credit/debit card or Paypal order has been declined, it could be for any number of reasons (eve...
Fri, 10 Feb, 2017 at 1:48 PM
We are happy to change the shipping address for any order which has yet to be shipped. If you would like to do this, please complete and submit the online c...
Fri, 10 Feb, 2017 at 1:49 PM
UNFULFILLED – Payment has been successfully taken. Order is pending dispatch. FULFILLED – Your order has been dispatched. CANCELLED – Your order has been ref...
Fri, 10 Feb, 2017 at 1:50 PM
If you wish to cancel an order you’ve placed please contact us and we will arrange to cancel the order and refund you any money you’ve paid. You can only can...
Fri, 10 Feb, 2017 at 1:51 PM
Please click on the customer login iconon the store and enter your email address and password that you would have created at point of purchase. Go to ORDERS ...
Fri, 10 Feb, 2017 at 1:52 PM
Women’s sizes (UK sizes) Small = Size 8 - 10 Medium = Size 12 - 14 Large = Size 14 - 16 X Large = Size 16 -18 Women’s sizes (US sizes) Small = Siz...
Fri, 10 Feb, 2017 at 1:53 PM