Questions about orders already received
If you have received a damaged or faulty item, please contact our customer services agent via the online contact form. Please include in your message a desc...
Wed, 10 Aug, 2022 at 10:56 AM
If you have received your order and we have inadvertently sent you the incorrect format or the wrong item altogether - we're terribly sorry! Please cont...
Wed, 10 Aug, 2022 at 10:56 AM
If you have received an order and need to return it, please complete and submit the online contact form and we'll get back to you as soon as possible wi...
Wed, 10 Aug, 2022 at 10:56 AM
UK Returns address: Sandbag Ltd Attn: Returns Department, PO Box 2656, Reading, RG1 8XR, United Kingdom US Returns address: ROCKWORLD FULF...
Tue, 4 Apr, 2023 at 12:09 PM
Unfortunately our system doesn't allow for exchanges (within the same brand/product category or size exchange) so the best thing to do is return the item...
Mon, 22 Jan, 2018 at 10:07 AM