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When you place an order for a digital download you will see a link to download the file immediately on screen, you will also receive an email confirmation c...

Some Apple/iOS and Android devices such as the iPhone and iPad do not offer support for zip files by default. In some cases, you may need to load an app t...

Your download will be delivered as a zip file on your device. Please ensure that any files you’ve downloaded are unzipped before you attempt to play them. ...

Please note that all our digital releases are stored on an Amazon server cloud, which handles a large amount of data on the internet. Therefore any slow dow...

In most cases your download will unzip automatically, but if this is not the case please follow these instructions to decompress the zip file. On a Mac,...

If after downloading your digital purchase you get a message stating the zip file cannot be unarchived, this almost always indicates that there was an error...

If you notice that your download has stopped before it has completed then this usually indicates a temporary connection issue locally, or on your network. Y...

If you need to re-download a release, for instance if the file or your hard drive has been lost or corrupted, then we will gladly reinstate the download for...