Questions about orders already received
If you have received a damaged or faulty item, please contact our customer services agent via the online contact form. Please include in your message a desc...
Tue, 6 Feb, 2018 at 10:56 AM
If you have received your order and we have inadvertently sent you the incorrect format or the wrong item altogether - we're terribly sorry! Please cont...
Tue, 6 Feb, 2018 at 10:56 AM
If you have received an order and need to return it, please complete and submit the online contact form and we'll get back to you as soon as possible wi...
Tue, 6 Feb, 2018 at 10:56 AM
UK Returns address:
Returns Department,
PO Box 2656,
Reading,
RG1 8XR,
United Kingdom
US Returns address:
Sandbag Ltd
Attn: Re...
Thu, 5 Oct, 2017 at 1:01 PM
Unfortunately our system doesn't allow for exchanges (within the same brand/product category or size exchange) so the best thing to do is return the item...
Tue, 6 Feb, 2018 at 10:39 AM